Privacy Policy

Privacy Policy

This privacy policy outlines how GameGear.co.za collects, uses, protects, and shares your personal data in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

Who we are

Our website address is: http://gamegear.co.za. GameGear is a South African online store offering high-performance gaming hardware, accessories, and tech gear.

POPIA Compliance

We are committed to protecting your personal information under South Africa’s Protection of Personal Information Act (POPIA). Your data will only be collected and processed lawfully, with your consent where required, and solely for the purpose of offering our services, fulfilling orders, and improving your shopping experience.

Cookies & Tracking Technologies

When you use our website, we may use cookies and similar technologies to enhance your experience. A cookie banner is displayed on first visit to inform you of this and to get your consent.

  • Functional cookies: Help the site run smoothly (e.g., keeping items in your cart).
  • Analytics cookies: Help us understand how visitors use our site via Google Analytics.
  • Marketing cookies: Used by services like Facebook (Meta) Pixel to show you relevant ads across the web.

You can manage or disable cookies in your browser settings at any time.

Third-Party Analytics & Advertising

  • Google Analytics: We use Google Analytics to track and report website traffic. Google may collect your IP address and browsing behaviour. Their privacy policy is available at policies.google.com/privacy.
  • Meta Pixel: We use Meta (Facebook) Pixel for targeted advertising and performance tracking. Meta’s privacy policy can be found at facebook.com/privacy/policy.

Comments

When you leave comments on our site, we collect the data shown in the comment form, as well as your IP address and browser user agent string to help detect spam.

An anonymised string (hash) from your email may be sent to Gravatar to check if you have a profile picture. Their policy is available at automattic.com/privacy.

Media Uploads

If you upload images, avoid including location data (EXIF GPS) as it can be extracted by visitors to the site.

Cookies in Action

We use cookies to:

  • Remember your login or site preferences.
  • Store your shopping cart contents.
  • Track user engagement for analytics and advertising.

Cookies may last for up to one year, depending on your activity and browser settings.

Embedded Content

Some articles or product pages may include embedded videos, images, or articles from other websites. These behave as if you visited the other site and may collect data, use cookies, or track you, especially if you’re logged into that third-party platform.

Who we share your data with

We never sell your data. If you request a password reset, your IP address may be included in the reset email for security purposes. We only share information with trusted service providers (e.g., couriers, payment processors) as needed to complete your order.

How long we keep your data

Comments and related metadata are kept indefinitely. For registered users, personal data is stored in your user profile. You can update or delete this information at any time (except your username). Site admins can also access and manage this information.

Your rights under POPIA

You may at any time request to:

  • Access a copy of the personal information we hold about you
  • Correct or update your personal details
  • Request deletion of your data, subject to legal and record-keeping requirements

To submit a request, please contact us at support@gamegear.co.za.

Where your data is sent

Visitor comments may be checked via an automated spam detection service. Analytics data is processed by Google and Meta as described above.

Contact Us

If you have any privacy questions, access requests, or POPIA-related concerns, please contact us:

Email: support@gamegear.co.za
Phone: +27 (your number here)
Business Name: GameGear

Last updated: 4 June 2025

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